In the fast-paced world of the fast food industry, efficiency is crucial — especially when it comes to handling cash. The more manual processes you have to manage and monitor, the more potential there is for error. This is exactly why a leading quick-service restaurant chain needed an updated cash management system.

The Challenge: Gaining Control and Visibility Over Cash

American Security, known for its durable and high-security safes, needed to help a leading fast food chain develop a smart safe solution. This all began when the newly appointed Director of Loss Prevention of the company issued a challenge:

“Show me a product which is going to give control and visibility of our cash back to us, the customer.”

This restaurant chain needed a solution tailored to its specific needs, which included managing hundreds of restaurants across various locations.

A Long-Standing Partnership

The restaurant chain had used American Security safes for over 20 years, and they were confident in our high level of quality and reliability. This solid foundation made the Director interested in exploring how American Security’s CashWizard smart safe solution could take things to the next level.

Building a Custom Cash Management Solution

Our team listened carefully to the restaurant chain’s operational pain points. Over the course of nine months, we worked together to build a smart safe solution that not only protected assets but also helped the restaurant chain win back its most precious resource: time!

“Time is everything for an operator,” the Director explained. A study conducted within their stores revealed that bank deposits could take between one-and-a-half to three hours. This time away from customers was a significant concern, and the smart safe solution had to mitigate this issue.

Not only does a smart safe solution like CashWizard save time, but it also adds an extra layer of security to your financial assets, minimizing the possibility of manual errors.

“When I first got together with AMSEC, they listened to our pain points and took a lot of notes…We worked with AMSEC towards a common goal to build a really great smart safe, for both the manufacturer and user.”

– Director of Loss Prevention

Testing and Implementation

After months of collaboration and refinement, the restaurant chain began in-store testing of the custom smart safe halfway through the year. By the end of the year, they decided to roll out the solution nationwide. However, there was still a significant roadblock for this project: The smart safes needed to fit various counter sizes across different store concepts.

“AMSEC went out and took the measurements and came back with a hybrid solution that would fit all of our concepts, minimizing costs of counter modifications. I do not know of many companies that would do that”

Our team went the extra mile, taking precise measurements at each location and developing a solution that minimized the need for counter modifications, reducing costs and simplifying this process.

Results: Time Savings and Improved Security

For the restaurant chain, the partnership with American Security delivered significant benefits. The remote management capabilities of the CashWizard smart safe allowed the team to monitor cash flow in real-time. The chain has now avoided investigation costs typically associated with lost deposits, thanks to the enhanced visibility of American Security’s smart safe solution.

“Time is money and with AMSEC, the average number of e-mails needed to resolve an issue is two – and usually the issue is resolved by the end of the day.”

Additionally, our commitment to 24/7 support (even on weekends) ensured that any issues were handled promptly. We take pride in our products and want to make sure that all of our customers are satisfied with our quality and service.

American Security Strives For Long-Term Success

We prioritize meticulous attention to detail, making sure our customers receive a product that safeguards their assets and is built to provide long-lasting reliability.

“Knowing you have a vendor that goes to tremendous lengths to ensure your satisfaction not only builds trust but ensures long-term success.”

Our custom CashWizard smart safe solution has delivered both operational efficiency and peace of mind, making it a critical asset for this quick-service restaurant chain.