Knowledge Base


Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

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What Type Of Battery Do I Need and How Do I Know If I Have a Low Battery?

  • Duracell or Energizer 9-volt alkaline batteries.
  • If the battery is low, the keypad will slowly flash with no keypad input. If the battery is dead, there will be no response to keypad input.