Knowledge Base
Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.
What Type Of Battery Do I Need and How Do I Know If I Have a Low Battery?
- Duracell or Energizer 9-volt alkaline batteries.
- If the battery is low, the keypad will slowly flash with no keypad input. If the battery is dead, there will be no response to keypad input.