Knowledge Base

Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

Factory Enrolled PIN Only Users

*Instructions in this article pertain to the SafeWizard II model.

  1. Enter 8 digit PIN starting with user # followed by 6 “1’s” (User #1 will enter: 0-1-1-1-1-1-1-1; User#3 will enter 0-3-1-1-1-1-1-1) – Enter
  2. Select – Enter again
  3. Enter a 6 digit PIN (cannot be all repeating numbers, ex: 666666) – Enter
  4. Repeat new 6 digit PIN – Enter
  5. Press “QUIT” to exit to locked screen
  6. Enter 8 digit PIN, starting with User# as first 2 digits.
  7. Select ENTER