Knowledge Base

Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

Opening Door 2 PIN Only User

*Instructions in this article pertain to the SafeWizard I model. Instructions for SafeWizard II may vary slightly.

  1. Enter I.D # and then your 6-digit PIN
  2. Select 2 for “OPEN DOOR 2”
  3. Time-delay should begin
  4. Enter I.D # and 6-digit PIN within time-delay
  5. Door 1 and Door 2 should release and open