Find answers to frequently asked questions, easy-to-use guides to troubleshoot
and perform basic functions like changing the combination or changing the battery, and more.
Each American Security safe is professionally hand-crafted with quality materials and is equipped with a precision-quality, high-security combination lock. To become familiar with the lock, operate the lock (as outlined below) several times before closing the door and locking the safe.
OPERATION INSTRUCTIONS:
Don’t spin, force, or make abrupt stops with the combination dial. A combination lock is a precision instrument and can be damaged by abuse, which could lead to a costly “lockout.”
Don’t slam the door. Extreme shock can damage the lock or jam the boltwork.
Don’t shut the door with the boltwork in the locked position. This may result in damage to the boltwork and mar the safe’s finish.
Don’t stack contents of the safe so that the door must be forced shut. Jamming of the boltwork may result.
Don’t store the combination card inside the safe.
Don’t use oil, grease, or any other lubricant on the combination lock.
Dial the combination slowly and precisely, looking straight at the dial. Use your thumb as a brake to avoid passing the number.
Restart the dialing sequence if you pass a number. It is required to dial the combination within a 1/2 number to open the lock.
Dial the numbers to the bold, highlighted, or framed mark at the 12 o’clock position on the dial ring. The other mark is for servicing the lock, which should only be done by a qualified locksmith.
Always lock the boltwork and scramble the combination when finished using the safe.
Keep all moving parts clean and free from obstruction, water, and grease.
If you experience operational issues or difficulties, DO NOT LOCK THE SAFE. Immediately contact the security store from whom you purchased the safe. If this is not practical, contact the American Security service department at 951-685-9680, Ext. 1036.
COMBINATION OPERATING INSTRUCTIONS
Mechanical Group II Combination Locks
To unlock the safe, turn the dial in the direction of the arrow for each number, stopping at the opening index mark located at the top (12 o’clock position) of the dial ring. You must dial the combination precisely without backing up.
Steps to Open the Lock:
Turn the dial LEFT (counterclockwise), stopping when the 1st number comes to the opening index mark the 4th time.
Turn the dial RIGHT (clockwise), stopping when the 2nd number comes to the opening index mark the 3rd time.
Turn the dial LEFT (counterclockwise), stopping when the 3rd number comes to the opening index mark the 2nd time.
TO OPEN:
Turn the dial slowly to the RIGHT (clockwise) until it stops. Turn the handle and open the door.
TO LOCK:
Close the door and turn the handle. Turn the dial to the LEFT (counterclockwise) at least 4 full revolutions.
STAR Round Door Combination Operating Instructions
Follow the dialing instructions listed above. After dialing the third number, rotate the dial to the right, stopping at “0.” Press the dial in and continue turning to the right until it stops (approx. #73). Lift the door and place on a clean surface.
Key Locking Dial (Optional)
Set the combination lock on “0.”
Using the key found in the bag hanging on the handle of the safe, turn the key to the left (counterclockwise) approximately 1/2 turn to lock.
To unlock, turn the key to the right until it stops and remove it.
Dial the combination as instructed above.’
Electronic Combination Locks
Refer to the operating instructions found in the bag hanging on the handle of the safe for details on using electronic combination locks.