Knowledge Base


Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

Access Modes – PIN & Key

To update the access permissions see steps below:

  1. Admin user logs in.
  2. Press “3” (Admin).
  3. Press “5” (Factory).
  4. Press “4” (Controls).
  5. Use the soft arrow keys to choose your desired selection.
  6. Press “Yes” to select your choice, and press “Yes” if courier service will be used with a key.
  7. Press ENTER to save your changes.
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