Knowledge Base

Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

Safe Will Not Open

 See Beep/Flash pattern table​​​​​​​​​​​​​​​​​​​​​
  • Confirm the keypads are compatible. The ESL5 3.3v is NOT compatible with the 5.0v.​​​​​​​​​​​​​​
  • Confirm this is not a penalty lock out
  • There may be a short in the system. Check the battery connection and confirm its plugged in securely.
  • Check the communication cable to confirm that is also secure.