Knowledge Base


Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

EST Series Safe Manual

Each American Security safe is professionally hand-crafted with quality materials and is equipped with a precision-quality, digital lock. To become familiar with the lock, operate the lock (as outlined below) several times before closing the door and locking the safe.

OPERATION INSTRUCTIONS:

  • Don’t slam the door. Extreme shock can damage the lock or jam the boltwork.
  • Don’t shut the door with the boltwork in the locked position. Damage to the boltwork and marring the safe’s finish may result.
  • Don’t stack contents of the safe so that the door must be forced shut. Jamming of the boltwork may result.
  • Don’t store the combination card inside the safe.
  • Don’t use oil, grease, or any other lubricant on the digital lock.
  • Keep all moving parts clean and free from obstruction, water, and grease.
  • If you experience a difference in the feel of the operation, inconsistency, or difficulty opening or operating the safe, DO NOT LOCK THE SAFE. Immediately contact the security store from whom you purchased the safe. If this is not practical, contact the American Security service department at 951-685-9680, Ext. 1036.

KEEP THE EXTERNAL BATTERY BOX IN A SAFE PLACE – BUT NOT IN THE SAFE!

Operating Your Safe

INITIAL SETUP

Install four (4) AA batteries into the power override box and plug the connector into the external battery plug on the front of the keypad. When connected, you will hear several confirmation tones followed by a ‘melody’ as the safe initializes, followed by an ‘All Ready’ word prompt once this is complete. At this point, the LCD display should show:

Battery Indicator, Year/Month/Day, Week and Time.

Press #1234# (personal code) or #123456# (administrator code) to unlock the safe (the # key awakens the screen from ‘sleep’ mode). Upon entering the code successfully, the LCD screen will turn blue and display “OPEN.” You will now have 5 seconds to turn the Knob to open the safe door before the action times out and relocks. If this happens, re-enter either of the above codes, remembering to turn the knob within 5 seconds.

Before proceeding any further, disconnect the breakout box from the front of the safe and either remove the batteries from the breakout box to be used in the battery box on the inside of the safe’s door, or, alternatively, use 4 additional AA batteries. Once the breakout box is disconnected and the new batteries are in place, the power-up sequence will be repeated.

SETTING THE DATE

The time, date, etc., can all be set regardless of whether the safe’s door is open or closed. The date format for the safe is YEAR/MONTH/DAY. To set the date, first press * and then press 0 to descend or 8 to ascend. You will have 6 seconds to make an entry between fields or the operation will be canceled. If this happens, press the * key to enter time/date mode again, skipping to the last field of entry using the #. Once the desired year value is reached, press the # to move to the next field, again using 0 or 8 to reach the desired month, day, and so on.

Once the day is entered, pressing the # will move to the time field. It’s important to note the time is displayed in military time, meaning any hour after 12:59 p.m. continues up to the next number sequence, like so: 13:00 (1 p.m.), 14:42 (2:42 p.m.), and so on, up to 23:59 (11:59 p.m.), with Midnight being 00:00. Thus, the time will need to be set accordingly.

QUICK REFERENCE: To quickly compute military time, simply add 12 to any hour after 1 p.m. and up to 11:59 p.m. (minutes always stay the same). From Midnight to 12:59 p.m., hours remain the same.

The last field, week, is the day of the week, 1 – 7, where 1 represents Monday, 2, Tuesday, and so on. You can choose what day will begin the start of the week.

PERSONAL/ADMINISTRATOR CODES

The personal code #1234# and the administrator code #123456# are set up before leaving the factory. For your protection and security, it is recommended that these generic codes be changed to something familiar and easily remembered, and known only by the Administrator or owner.

Administrator and personal codes must be entered before creating or changing ANY codes. A personal code simply is a code set up and given out by the administrator to allow another user limited access.

IMPORTANT NOTE: The administrator has the ability to view an “Open Door” record, which will display the time, date, and code of the last person accessing the safe (more about this later).

ALWAYS KEEP A HARD COPY OF PASSCODES — BUT NOT IN THE SAFE!

DOOR MECHANISM

STEP 1 – OPENING THE SAFE

  1. Press the # key.
  2. Enter user code (Factory Personal Code is: 1-2-3-4)
    (Factory Administrator Code is: 1-2-3-4-5-6)
  3. Press the # key.
  4. The LCD display will turn Blue and show Open.
  5. Turn the Knob clockwise (Right) and open the door.
  6. If the wrong user code is entered, the display will show “Error”. If the wrong code is entered 3 times consecutively, an alarm will sound for 1 minute unless the correct code is entered.
  7. If you do not want your personal code shown on the LCD display, press the # key followed by the * key. The LCD display will turn Blue. This function will be cancelled after each opening.

NOTE: Lock can store 2 user codes.

STEP 2 – CHANGING THE USER CODE

  1. Open the safe by following step 1.
  2. While the screen is still blue, press the * key.
  3. Enter your new user code (1-8 digits).
  4. Press the # key.
  5. The LCD display will turn Blue and show INTO.
  6. Your new user code is now set to open the safe.
  7. If you forget your new code, remove the protective cap (if equipped) and press the “Red” reset button on the back of the door to restore the Personal and Administrator codes back to the original factory codes.

CAUTION: Be sure to replace the protective cap back over the Red reset button (if equipped) to prevent accidental contact from stored contents.

NOTE: It is highly recommended to leave the safe door open and practice your new code several times before closing the door.

Each time the door is opened or closed, and the Knob is left in the ‘unlock’ position, the door will remain unlocked until the Knob is turned to the ‘lock’ position.

If a code is successfully entered (confirmed in the display by the words “OPEN”) but the Knob is not turned, the operation will time out in 5 seconds and the safe will remain locked. The code will again have to be entered and the Knob subsequently turned within 5 seconds to gain access to the safe. If the Knob is turned to the ‘lock’ position while the door is open, you will have to re-enter your code to close the door.

CONCEALING YOUR CODE:

Your code may be hidden from view by others. Press # then * then your code #. The display will only show 0 each time a number button is pressed.

NOTE: This must be done each time you enter your code to prevent the actual number from appearing on the display as you enter your code.

TAMPER ALARM:

You may set a Tamper Alarm that will sound if anyone attempts to move or attack the safe.

In the sleep mode, Press 0 on the keypad. The keypad display will show BELL ON. To turn the alarm off, enter # the current code, and then #. If no code is entered to clear an alarm, the alarm will clear after 1 minute.

OPEN DOOR RECORD QUERY

At any time, you can view the time the safe was accessed, in addition to who accessed it. The personal code is “PASS1” and the administrator is “PASS2.”

To access the records, enter either code to open the door. When “OPEN” disappears from the display, but while the blue backlight is still on, press 0. The screen will first show the date, then the time the safe was accessed, followed by the code used to access it.

You can view up to 14 past entries. To do this, press 0 when the display screen shows PASS1 or PASS2. It will show open door records for the last 14 times the safe was accessed and by which code.

Example: ##-##-## = Date, ##-## = Time

EMERGENCY OPENING / EMERGENCY BYPASS KEY:

  1. There is a key lock located under the Emergency Override Key Hole Cover.
  2. Insert the tubular key provided with the safe and turn counter-clockwise (left).
  3. Turn the Knob or Handle clockwise (right) and open door.

NOTE: If the keys are lost, the key number is stamped on the key and on the front of the cylinder. Make sure to log the key number with your personal combination and store it in a safe place.

BATTERY OVERRIDE:

  1. If the LCD display reads “Lo-BATTE” when opening the safe, it means the batteries are low and should be replaced. The battery tab will also decrease.
  2. With the safe open, slide the battery cover (10) (located on the back of the safe door) to the left and remove.
  3. Replace the batteries with a good brand of Alkaline battery. The LCD display will turn Blue and show GOOD. Be sure to place the (+) end of the battery in each position of the base as indicated by the symbol.
  4. Once the batteries are removed, the user code will default back to the original factory code (1,2,3,4) if not replaced within 10 minutes. Reset the user code as stated under Enrolling procedures.
  5. If batteries are drained and will not power up the lock, install 4 new AA (1.5 volt) batteries into the “External Battery Box” supplied with the safe.
  6. Plug the External Battery Box into the External Battery Plug located on the front of the keypad.
  7. Open the safe by following Step 1 and install new batteries as instructed above.

 

MAINTENANCE

  • Standard Textured Finish: Your safe is provided with a durable paint that may be easily cleaned with a mild detergent and a soft cloth. Do Not use abrasive scouring pads or any chemical fluids, which may react and damage the finish.
  • Door Operating Mechanism: The handle of the safe moves mechanical parts inside the door. After a period of use, if difficulty is experienced in operation, please contact a qualified locksmith for service.
  • Door Hinges: If the door becomes hard to open or emits noise, the hinges may need lubrication. Please contact a qualified locksmith for service.

Caution: American Security assumes no liability for finish damage due to the incorrect use of caustic lubricants.

DAMAGE CLAIMS

Freight Damage: All safes are carefully packed for shipment. The manufacturer’s liability ceases when the transportation carrier accepts the shipment in good condition. The carrier’s liability ceases when you sign for the merchandise. INSPECT YOUR SHIPMENT BEFORE SIGNING THE DELIVERY RECEIPT. Although unlikely, if damage occurs you have the option of refusing the shipment or negotiating a settlement with the carrier.

To negotiate a settlement, follow these steps:

  1. Note the extent of the damage on the freight bill and sign your name.
  2. Save all cartons and packaging materials.
  3. Call the freight carrier immediately and request a damage inspection claim.

All Claims:

  1. Contact your dealer immediately.
  2. Claims must be filed within 15 days.
  3. Claims must be accompanied by proof of purchase receipt and photographs.
  4. In the event of replacement, the safe must be returned to the dealer/factory in the original packaging.

 

IMPORTANT NOTICE

This safe must be bolted down using the supplied anchor kit to provide the intended level of security.

CAUTION!

Liquids can damage the keypad.

 

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