Knowledge Base


Find answers to frequently asked questions, easy-to-use guides to troubleshoot and perform basic functions like changing the combination or changing the battery, and more.

Beeper Behavior

1 Beep

– Response to any keystroke during input

– Notice when lock exits Penalty Lockout

4 Beeps

This indicates an incorrect code was entered. After four incorrect attempts, the logic will enter a “penalty lockout” for 15 minutes. During this period, the lock will not accept any input. You must wait for the penalty lockout to expire. The lock will Beep/Flash once when this period ends.

4 Beeps, Repeating

Open Period Alert after Time Delay.

6 Beeps

The lock is in Penalty Lockout. During this period, the lock will not accept any input. You must wait for the penalty lockout to expire. The lock will Beep/Flash once when this period ends.

Short Warble – 3 high-low tones for about 2.5 seconds

Short “Good Combination Tone” indicates the input is accepted during a Combination Change

Long Warble – 13 high-low tones for about 10 seconds

Long “Good Combination Tone” indicates the input is accepted at completion of a Combination Change – End of Time Delay Period